Professional onsite, remote and workshop support services with clear rate categories for business hours, weekday after hours, and weekends/public holidays.
Published: April 2026
PDF Download PDF version BUSINESS HOURS (9am – 5pm) ONSITE (CENTRAL COAST – ONSITE SUPPORT) Call Out Fee $85.00 ex. GST On Site Support $160.00 ex. GST (min 1x hour) 30 min increments thereafter $80.00 ex. GST (per 30x mins)
REMOTE (TELEPHONE & REMOTE SUPPORT) Remote and Telephone Support $80.00 ex. GST (min 30x mins) 30 min increments thereafter $80.00 ex. GST (per 30x mins)
WORKSHOP Workshop Support $160.00 ex. GST (min 1x hour) 30 min increments thereafter $80.00 ex. GST (per 30x mins)
AFTER HOURS (Weekdays) ONSITE (CENTRAL COAST – ONSITE SUPPORT) Call Out Fee $120.00 ex. GST On Site Support $225.00 ex. GST (min 1x hour) 30 min increments thereafter $112.00 ex. GST (per 30x mins)
REMOTE (TELEPHONE & REMOTE SUPPORT) Remote and Telephone Support $225.00 ex. GST (min 1x hour) 30 min increments thereafter $112.00 ex. GST (per 30x mins)
WORKSHOP Workshop Support $225.00 ex. GST (min 1x hour) 30 min increments thereafter $112.00 ex. GST (per 30x mins)
AFTER HOURS (Weekends & Public Holidays) ONSITE (CENTRAL COAST – ONSITE SUPPORT) Call Out Fee $280.00 ex. GST On Site Support $300.00 ex. GST (min 1x hour) 30 min increments thereafter $150.00 ex. GST (per 30x mins)
REMOTE (TELEPHONE & REMOTE SUPPORT) Remote and Telephone Support $300.00 ex. GST (min 1x hour) 30 min increments thereafter $150.00 ex. GST (per 30x mins)
WORKSHOP Workshop Support $300.00 ex. GST (min 1x hour) 30 min increments thereafter $150.00 ex. GST (per 30x mins)
Pricing Notice Please note that all pricing is subject to change without notice. While every effort is made to ensure prices are accurate at the time of issue, prices may be amended due to changes in supplier costs, product availability, exchange rates, or revised project requirements.